Privacy Policy

Last updated: 5th November 2025
Website: popp.mt / market.popp.mt
Email: market@popp.mt
Controller: POPP (the “Company”, “we”, “us”)


1. Introduction

We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains what information we collect, how we use it, and your rights under GDPR (Regulation (EU) 2016/679).

By submitting an application through our website, you agree to this Privacy Policy.


2. What Data We Collect

During your application we collect:

Personal Identification Data

  • First name, last name

  • Email address

  • Phone number

  • Business name (optional)

Address / Billing Data

  • Street address

  • Town / Postcode

  • Country

Payment Authorization Data

  • Card details (processed securely via our payment provider — we do not store card numbers)

  • Authorization status (pending / approved / released)

Application-Related Data

  • Stall or service preferences

  • Any information provided in application notes or attachments

Technical Data (automatically collected)

  • IP address

  • Device type / browser type

  • Cookies (functional, session, analytics — if applicable)


3. Why We Collect Your Data (Legal Basis)

PurposeLegal Basis
To process your application and communicate with youPerformance of a contract (Art. 6(1)(b))
To place a payment authorisation hold on your cardLegitimate interest (Art. 6(1)(f))
To issue a confirmation or cancellation receiptLegal obligation (invoicing & tax law)
To improve the website or application processLegitimate interest (analytics & optimisation)

We do not sell or share your information with third parties for marketing.


4. How Payment Authorization Works

When you submit the application:

  • A temporary payment authorization hold is placed on your card

  • No payment is taken at this stage

  • If your application is not approved, the hold is released

All card details are handled by our secure payment provider.
We do not have access to full card numbers.

Payment provider: (Stripe / WooCommerce Payments — adjust based on your setup)


5. How We Store and Protect Your Data

We implement technical and organizational security measures including:

  • Encrypted data transfer (HTTPS / SSL)

  • Encrypted payment processing via Stripe

  • Restricted staff access on a need-to-know basis

  • Secure hosting within the EU (where applicable)

Data is stored on:

  • Our website platform (WooCommerce)

  • Email system for communication (Google Workspace / similar)


6. How Long We Retain Your Data

Type of dataRetention period
Application & billing infoUp to 24 months from submission
Financial records (for approved applications)5 years (legal requirement)
Unsuccessful applicationsRemoved after the authorization is released

You may request earlier deletion at any time (see rights below).


7. Sharing Your Data

We only share data with essential service providers:

  • Payment processors (e.g., Stripe)

  • Website hosting / CRM / email automation providers

These providers act as data processors under GDPR and may only process data according to our instructions.

We do not sell or trade personal data to third parties.


8. Your GDPR Rights

You have the right to:

Your RightWhat It Means
AccessRequest a copy of your data
RectificationCorrect incorrect or incomplete data
Erasure (“right to be forgotten”)Request deletion of your data
Restrict processingAsk us to stop processing temporarily
Data portabilityRequest data in a downloadable format
ObjectWithdraw consent for non-essential processing

To exercise these rights, contact us at: market@popp.mt

You also have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC), Malta.


9. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.


10. Contact Us

POPP Market – Data Protection
📩 Email: market@popp.mt
🌍 Website: popp.mt